What Happens If a Construction Client Fails to Pay?

What Happens If a Construction Client Fails to Pay?

Peter Calabrese, a leading attorney in Boston

What Happens If a Construction Client Fails to Pay?

By: Peter CalabresePosted on Apr 02, 2014

Peter Calabrese is the firm’s founding member and chair of the Construction, Litigation and Real Estate practices; he also handles Appellate Litigation cases. Mr. Calabrese’s practice covers a broad spectrum of litigation matters related to commercial and residential real estate, condominium association and construction disputes, and he maintains a niche practice that focuses on high stakes appellate litigation, administrative law and regulatory matters. Peter is a contributing author for MLCE, and has also been featured in Forbes & Fortune and Boston Magazine.

What Happens if a Construction Client Fails to Pay

Contractors and subcontractors can seek compensation for work done. Depending on the situation, they may sue in court or leverage alternative dispute mechanisms like mediation or arbitration.  Clients also have rights and can raise a defense or counterclaim if they have a valid reason for refusing to pay. It’s crucial to hire an experienced construction attorney to assess the case and advise on the appropriate steps to take.

The Legal Rights of Contractors and Subcontractors

Contractors and subcontractors have rights, including compensation for work done. However, these rights are subject to legal principles under statutes, case law, and contracts:

1. Statutes

Various laws govern contractor and subcontractor rights in Massachusetts. Common examples include statutes addressing the requirements for residential contracting agreements and lien rights. Parties must strictly comply with these laws to avoid adverse legal consequences.

2. Case Law

Case law refers to legal principles established through judicial decisions. In other words, previous cases can define parties’ rights and liabilities, which may bind or influence subsequent matters. Case law can elaborate on or interpret statutes or reaffirm the general principles of law. Although contractors and customers may not be familiar with relevant cases, attorneys are trained to apply them when advising clients, drafting or reviewing contracts, or providing legal representation.

3. Contract

A contract is a legally binding agreement between two or more parties. The agreement creates rights and obligations for the parties, which can be enforced through legal processes. A valid contract must possess essential elements, including an offer, acceptance, and consideration. Consideration is a thing of value that the parties promise to exchange for the performance of the contract.

Client Refusing to Pay a Contractor for Poor Work

You are probably wondering whether commercial clients or homeowners can refuse to pay a contractor for shoddy work. It’s important to note that clients also have rights and can raise defenses when contractors or subcontractors file a claim against them for failure to pay. They may claim the contractor failed to meet the project specifications or breached the agreement terms as a reason for not paying. The court will assess both claims before making a determination.

Whether or not the work done meets the standards is a question of fact. In addition to complying with the project specifications, a contractor must perform as a reasonable contractor would in the same position. Failing to meet those standards could amount to construction negligence. Considering these situations can be tricky, it’s best to consult an experienced attorney to examine the facts and provide tailored advice.

The Benefits of Well-Structured Contracts

What Are the Benefits of Contracts for Contractors

Having clear, written contracts has many benefits, including the following:

  • Offers legal protection: The terms of a legally binding contract detail each party’s rights, responsibilities, and obligations. If a party breaches the terms of the agreement, the non-breaching party may seek legal remedies. The contract may even spell out the particular legal remedies available to the non-breaching party if another party fails to perform under the contract.
  • Provides clarity: Some construction projects are complex, with many intricate details and instructions. A written contract provides clarity for the parties and serves as a reference point in case of disputes. 
  • Serves as proof of agreement: Written contracts often represent the full intentions of the parties. This makes the contract vital in proving claims through arbitration, mediation, or court action. 

What to Do When a Client Refuses to Pay a Contractor

There are various legal steps you can take when a commercial client or homeowner refuses to pay for work done. These are:

1. Demand Letters

A demand letter is a letter one party sends demanding the recipient do or refrain from doing a particular act. For example, the party sending the demand letter may require the other to pay monies due within a specified period. If the recipient fails to comply, the sender may take further legal action to enforce their rights.

Attorneys usually prepare demand letters according to clients’ instructions. The initial demand generally sets the stage for negotiation or lawsuits, depending on the outcome.

2. Mediation and Arbitration

Mediation and arbitration are alternative dispute resolution (ADR) mechanisms to avoid litigation. They are consensual procedures, meaning both parties must agree to resolve or attempt to resolve the dispute through those means. The consent may be obtained through the main contract or a subsequent agreement, but the court may also direct the parties to attempt to settle this way.

In a typical mediation procedure, a neutral third party, called the mediator, assists the contractor and clients in finding a resolution. The mediator does not decide the matter. Instead, they facilitate and encourage the parties to settle. If the parties use a court-appointed mediator, the details of the agreement would be presented to the court, where a judge approves and signs it as a judicial decision. Where the parties cannot reach an agreement, they can proceed to court like usual.

Arbitration is consensual and involves a third party called the arbitrator — or a panel of arbitrators — but the arbitrators make the final decision without a judge or mediator. The arbitral award binds the parties without court approval and can only be set aside in limited instances.

3. Lawsuits

Contractors may sue for non-payment. There are different causes of action you can bring to court depending on the circumstances. A cause of action is the combination of facts that entitles a party to a legal remedy. Here are some examples:

  • Breach of contract: This cause of action allows you to claim for monies owed based on the terms of the agreement.
  • Negligence: A cause of action in negligence arises when the contractor breaches the duty of care owed to the client. It applies in the absence of a written contract.
  • Quantum meruit: This is a Latin term that translates to “the amount one deserves.” This principle allows you to claim the value of services rendered without an enforceable contract. 

Before filing a suit to recover payments due, gather all relevant evidence, including correspondents, contracts, receipts, pictures, and witnesses. It’s best to hire an experienced construction attorney to increase your chances of success.

Lien Rights for Unpaid Work

Mechanic’s lien provides contractors with security for unpaid services. It allows you to hold onto properties belonging to customers until you receive payment for services rendered. For example, assume you are contracted to remodel a company’s commercial property. You organize the project, purchase supplies, and hire subcontractors. The client makes an initial payment but refuses to pay the arrears after you complete the project. If you have a valid claim, you can apply to the court for a mechanics lien on the property for the unpaid amount.

In Massachusetts, a mechanics lien is predominantly covered by statutes, although case law also provides authority on the matter. The law requires the existence of a written contract and compliance with a strict procedure when enforcing your rights through a mechanics lien. Failure to comply with the rules can invalidate the lien. It’s best to consult an experienced attorney to assess your claim and help you throughout the process.

How to Handle Disputes When a Client Refuses to Pay

Here are two effective ways to handle disputes regarding a client’s refusal to pay for services rendered:

1. Communication and Negotiation

Maintain clear communication with the client and ensure you have records of the correspondence. It’s best to communicate through letters and emails so you have evidence to back your claims. Negotiation requires tact and skill. One thing you must always consider is the best alternative to a negotiated agreement (BATNA).

BATNA is the most advantageous option in case the negotiation fails. Vital qualities to include during negotiation include patience, attention to detail, and rapport building. These attributes work hand-in-hand to help the negotiator achieve the desired outcome.

2. Working With a Legal Representative

Attorneys are trained to resolve disputes in various fields. Therefore, it’s best to hire one who is knowledgeable in construction law and has an excellent track record. While legal representation is optional, having an attorney on your side can greatly increase your chances of success. They can provide ongoing legal advice and represent you during settlement, arbitration, or court proceedings.

Preventive Measures to Avoiding Payment Issues

Construction disputes arise occasionally, but you can limit these challenges with contracts. Contracts can reduce misunderstandings and potential legal actions. They detail the responsibilities and rights of the parties and can provide remedies for breaches. The most vital thing is ensuring the contract contains the right information.

The Benefits of Contracts

Standard construction contracts contain the following clauses:

  • Clear payment terms: Outline the contract price and payment terms, including due dates and payment methods.
  • Scope of work: Define the nature and extent of work the contractor and subcontractors must perform.
  • Project specifications: Include the project specifications in the contract, such as the building design and materials.
  • Dispute resolution mechanisms: Insert a dispute resolution clause depending on your needs. Some parties prefer arbitration, which is generally faster than going to court.

Note that this list is not exhaustive. A construction attorney can help you draft a comprehensive agreement that captures all the relevant details.

Navigating the Contract Termination Process

Always ensure you have a legitimate reason before terminating a construction contract. If you prematurely end the agreement without valid grounds, the other party may have a legal claim against you. It’s crucial to assess the case on its merits and consider the applicable legal principles. A party may terminate a contract for various reasons, including when the other party:

  1. Breaches a condition or fundamental provision in the contract.
  2. Refuses outright to perform all or a substantial part of the contract.
  3. Makes it impossible for the other party to perform the contract.

Contract termination is complex and can have profound legal implications. Before taking any action, it’s recommended that you contact an attorney.

Payment Enforcement Strategies

As earlier indicated, contractors can do several things when clients refuse to pay for work done. Here is a step-by-step guide on how it works:

  1. Typically, the contractor sends the demand letter to the client requesting payment.
  2. The client may accept the terms and pay the outstanding amount. In other cases, the parties will negotiate to reach a compromise.
  3. The client may reject the demand notice, in which case the contractor may resort to ADR or court for legal remedies.
  4. If the construction contract or a separate agreement has an ADR clause, that provision will determine the dispute resolution mechanism.
  5. If the contract does not have an ADR clause, the parties can still agree to use ADR. In some cases, the court may also refer the case to ADR if both parties consent.
  6. If there is no ADR clause and at least one party prefers litigation, the contractor can file a lawsuit.

Why Trust Us?

At Calabrese Law Associates, we pride ourselves on being the leading construction law firm in Massachusetts. Our attorneys have years of experience handling construction disputes and have helped contractors and clients resolve complex cases. We dedicated time and attention to understanding your needs and providing tailored and practical legal solutions.

Our guiding principles include efficient legal services and outstanding client relations. We adopt ethical approaches to solving legal issues. Our attorneys are honest, transparent, direct, and friendly, which has enabled us to form strong ties with the community. We treat our clients as family and support them through their legal challenges. We are accessible, responsive, and ever-ready to attend to your needs. You can view our clients’ reviews and testimonials to learn more.

Partner With Calabrese Law Associates Today

The construction attorneys at Calabrese Law Associates can assess whether you have a valid legal claim and help you recover payment for services rendered. Our professionals have practical experience helping contractors and subcontractors in the Greater Boston Area and throughout Massachusetts. Do you want to learn more about how we can help you? Contact us now!

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This publication and its contents are not to be construed as legal advice nor a recommendation to you as to how to proceed. Please consult with a local licensed attorney directly before taking any action that could have legal consequences. This publication and its content do not create an attorney-client relationship and are being provided for general informational purposes only.

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